ABOUT ME
DETAILED CV ↗

STRATEGY · GROWTH · TRANSFORMATION
Gökhan Akdağ

“
That is why I do not leave strategy in presentations. I carry it into the decision-making mechanism, the organization, the store, the digital channel, and the income statement.
— GÖKHAN AKDAĞ
YEARS OF EXPERIENCE
STORE SCALE
PRESENCE IN THE COUNTRY
TRADE VOLUME
IN WHICH FIELDS DO I WORK?
01
I segment the market and consumers; I re-establish the positioning, value proposition, pricing architecture, and communication strategy. I transform the strategy into a measurable growth plan with brand awareness, demand, conversion, and revenue KPIs.
02
I analyze revenue, gross profit, channel, product, and market contribution together. By linking growth targets to the KPI tree, budget, and management rhythm, I make it visible how much commercial value each decision generates.
03
I segment the portfolio according to consumer, price, channel, and usage needs. I manage the product life cycle, category performance, innovation, packaging, and launch with sales, margin, and repeat purchase KPIs.
04
I segment stores and channels based on potential, efficiency, and customer profile; I redesign targets, bonuses, field standards, and sales rhythms. I scale the successful model to new stores, channels, and countries while maintaining quality and profitability.
05
I structure DTC, marketplace, country, and corporate customer channels with separate economic models. By measuring traffic, conversion, basket, acquisition cost, and channel profitability, I scale the digital sales system to new markets.
06
I segment customers based on their behavior, value, and lifecycle. I measure touchpoints using CLV, retention, repeat purchase, churn, and conversion KPIs, translating data into loyalty and sustainable revenue.
07
I identify priority countries by measuring market attractiveness, competition, price levels, and entry models. I adapt distributor, retail store, e-commerce, and B2B models to local conditions, ensuring controlled scaling with country-based KPIs.
08
I redesign the organizational structure, roles and authorities, decision-making mechanisms, processes, and management rhythm. By aligning KPI, performance, talent, and incentive systems with strategy, I ensure that change becomes embedded in daily operations.
02 / CAREER ARCHITECTURE
2024–2026
LORIS PERFUME
I managed sales, marketing, product, retail, e-commerce, CRM, and corporate communications under the same P&L discipline. While achieving +107% net revenue and +500% e-commerce growth, I led the opening of 135 new stores and the expansion of the brand from 70 to 103 countries.
Within the scope of product and category management, I led the creation of Turkey's best-selling perfume and most preferred cosmetics brand. By integrating product, packaging, and creative communication, I boosted the brand's monthly social media volume to the level of 100 million views.
I strengthened the brand's sectoral vision and employer brand through collaborations established with 50 universities. While launching local e-commerce channels in 15 countries, I created new international revenue streams by activating B2B e-export channels.
2021—2024
ZEKI TRIKO
Director of Marketing and Stores
At Zeki, one of Türkiye’s heritage beachwear brands, I led the creation from scratch of a new-generation premium positioning, international brand communication and a premium retail structure, while protecting the brand’s heritage. We rethought the brand DNA, target consumer, collection presentation, price architecture, store concept, global communication, international sales channels and organisation together.
A premium brand is not just an expensive product; it is an organisation that creates the same perception at every touchpoint, from the store and visual language to the behaviour of the sales adviser and the service offered to the customer. With this approach I built the premium store experience, sales approach, visual presentation and commercial operating standards, and managed an expansion to 25 premium stores covering hubs such as Paris, Miami and Dubai. A presence in distinguished retail environments such as Galeries Lafayette Paris and Dubai Mall strengthened the brand’s international positioning.
The global campaign with Irina Shayk as the face of the brand, photographed by Mert Alaş, became a milestone in Zeki’s international fashion communication. Productions with Jérôme Duran, Lais Ribeiro and other international talent, together with work in the Paris, Milan and Miami fashion circles, carried the brand’s communication to a global premium fashion audience. Visibility in Vogue, ELLE, Harper’s Bazaar, L’Officiel, Marie Claire and GQ was supported by wide-reach outlets such as The Sun and the Daily Mail.
The repositioning also showed in commercial results: +135% like-for-like revenue growth was achieved while premium pricing, product mix and customer experience were restructured, with clear gains in average transaction value and units per transaction. The e-commerce channel I built from scratch reached 200% annual growth, and e-export and B2B opened new revenue channels. Standardising ERP, stock management, logistics and store operations strengthened the commercial backbone of the premium brand experience.
2017—2021
LELAS PERFUMES
Senior Marketing and Media Manager · Brand and Retail Development
During the creation and growth of Lelas Perfumes, I worked on building a retail model that broke away from the traditional way of selling perfume, with its own store identity, customer experience and operating standards. In this structure, one of the early and notable examples of perfume-focused concept retail in Türkiye, our goal was not only to sell products but to create a distinctive brand experience.
I focused on the fact that, for a perfume brand to succeed in retail, store atmosphere, visual standards, sales adviser training, price perception and customer experience matter as much as product quality. I was responsible for developing store concepts, opening communication, visual merchandising standards, promotional campaigns and protecting brand integrity.
In this period the brand reached a scale of 220 stores in 17 countries. During the expansion I worked on marketing, media, store openings, launch communication and the development of international brand standards, creating communication approaches that adapted to local consumer behaviour while protecting a single brand identity. I treated every store opening as a strategic beginning in which the brand built a relationship with a new audience.
I worked on developing field training programmes focused on product knowledge, welcoming customers, needs analysis, sales techniques and store performance, prioritising the growth of sales teams into professionals who represent the brand and build long-term customer relationships rather than simply describing products.
By building the brand’s e-commerce system from scratch, I created a commercial structure that complemented physical retail through digital sales channels, performance marketing, product content and digital customer experience. While managing traditional advertising, digital marketing, social media and influencer partnerships together, I contributed to international B2B and Private Label projects.
2009—2017
ONTEX · DADA ISTANBUL · N11 HOTEL · BAĞLAM
The convergence of FMCG, creative industries, publishing, and hospitality experiences across the axes of brand, media, sales, and customer behavior.
MANAGEMENT CONSULTANT · AUTHOR · SPEAKER
